Based on level of experience and proof of claim
Job Duties
♦ Cold call people using a given phone directory to sell our products and/or services
♦ Answer incoming calls from prospective customers
♦ Use scripts to provide information about products' and services features etc. and present their benefits
♦ Ask pertinent questions to understand the customer’s requirements
♦ Persuade the customer to buy by demonstrating how our merchandise or services meet their needs
♦ Record the customer’s personal information accurately in our POS
♦ Deal with complaints or doubts to safeguard the company’s reputation
♦ Go the “extra mile” to meet sales quota and facilitate future sales
♦ Keep records of calls and sales, with other useful information
High school diploma; BSc/Ba is a plus
♦ Proven experience as telemarketer or similar sales/customer service role)
♦ Proven track record of successfully meeting sales quotas preferably over the phone
♦ Working knowledge of relevant computer programs (e.g. POS, CRM software) and telephone systems
♦ Excellent communication and presentation skills
♦ Proficient in English
♦ Skilled in negotiation and dealing with complaints
♦ Persistent and results-oriented
♦ Patient and able to handle customer rejection
♦ 1 or 2 years
